Help Centre
Short answers first. If that is not enough, send a message and we will reply by email.
Common questions
How do I start?
Create an account on Pricing. New accounts get a 7-day trial, no card required. Then open Browse Leads, type a city or pick an industry, and open a company. On the map, tap Shops then tap a city. Typing a workplace address yourself is free on every plan.
What do the plans include?
Starter is £29/month (or £19/month billed annually) for the register, filters, and 300 exports a month. Professional is £129/month and adds the map, unlimited export, and the daily digest. Enterprise is £249/month for larger teams. Insolvency Watch (£17) and Workplace & Contact (£15) are separate add-ons.
How do I get a phone number or email?
Companies House does not publish phone numbers or emails. This help page will never look up a company for you. Workplace & Contact is a £15/month add-on (50 lookups) on Pricing. It only shows public business contacts after you pay and open a company in your account. Typing an address yourself stays free.
How do I use the map?
Open Map in the menu (Professional and Enterprise). There are three sections. New companies shows firms registered this month. Older companies shows firms over 1 year old. Shops shows Google listings. Pins load on the map you are already looking at. Company pins use the registered office, which is often an accountant or a home, not the shop.
Why am I not getting the daily email?
The morning digest is only on Professional and Enterprise, and only if you switch it on under Email Alerts. Starter, trial, and invited accounts do not receive it. If a payment fails, the emails stop.
Where does the company data come from?
The register comes from Companies House under the Open Government Licence v3.0. We are not Companies House. Filing dates (accounts due, confirmation statement, charges) also come from that public profile. Map pins use the registered postcode.
Why is my export limited?
Starter can export 300 companies per month. Professional and Enterprise have unlimited export. The full database export is a separate one-time purchase.
I cannot log in.
Use Client Login, then Forgot password if needed. The reset email comes from our mail provider. Check spam. If you still cannot get in, send a message on this page with the email on the account.
How do I cancel?
Email us from the address on your account and we will cancel at the end of the period already paid. Card payments are handled by Stripe. We do not store full card numbers.
Ask a question
This answers how the product works. It will not look up a company or give paid phone numbers, emails, or lists. If we do not know, send a message below.